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osphyrianox

Financial Excellence Through Education

Privacy Policy

Last Updated: March 15, 2025

Introduction

osphyrianox ("we," "our," or "us") operates osphyrianox.com, providing financial education and business model training services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are committed to protecting your privacy and ensuring compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

Information We Collect

Personal Information: We collect information that directly identifies you or makes you reasonably identifiable. This collection occurs when you voluntarily provide information through our website forms, course registrations, or direct communications.

Contact information including full name, email address, phone number, and mailing address
Educational background and professional experience details for course customization
Payment information processed through secure third-party payment processors
Communication preferences and marketing consent records
Course progress, assignments, and assessment results for enrolled students
Technical information including IP address, browser type, device information, and website usage patterns
Cookies and similar tracking technologies for website functionality and user experience enhancement

We also collect non-personal information that cannot be used to identify you individually, such as aggregated usage statistics, demographic information, and general feedback about our services.

How We Use Your Information

Your personal information serves several essential purposes within our educational platform. We use this information primarily to deliver our financial education services, process course registrations, and maintain communication about your learning progress.

Processing course enrollments and managing your learning account
Delivering course materials, assignments, and educational resources
Providing customer support and responding to your inquiries
Sending course updates, schedules, and important educational notifications
Improving our website functionality and user experience
Conducting research and analysis to enhance our educational programs
Complying with legal obligations and regulatory requirements
Marketing communications (only with your explicit consent)

We process your personal information based on legitimate interests for educational service delivery, contractual necessity for course provision, legal compliance requirements, and your explicit consent for marketing communications.

Information Sharing and Disclosure

We maintain strict policies regarding information sharing and only disclose your personal information in specific circumstances that align with our educational mission and legal requirements.

Service Providers: We work with trusted third-party service providers who assist in delivering our educational services. These include payment processors for course fees, email service providers for communications, learning management system providers, and cloud storage services for course materials. All service providers are contractually bound to protect your information and use it solely for providing services to us.

Educational Partners: Occasionally, we may share limited information with educational institutions or industry partners when you participate in collaborative programs or certification courses. Such sharing occurs only with your explicit consent and for the specific purpose of enhancing your educational experience.

Legal Requirements: We may disclose your information when required by law, regulation, legal process, or government request. This includes situations involving court orders, subpoenas, or investigations by regulatory authorities.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Any information sharing occurs solely to support your educational experience or fulfill legal obligations.

Your Privacy Rights

Under Canadian privacy law, you have several important rights regarding your personal information. We are committed to facilitating the exercise of these rights and responding to your requests promptly.

Access Rights

You can request access to the personal information we hold about you, including details about how we collect, use, and disclose your information.

Correction Rights

You can request corrections to inaccurate or incomplete personal information in our records at any time during your relationship with us.

Withdrawal of Consent

You can withdraw your consent for marketing communications or other non-essential uses of your information, though this may limit some services.

Data Portability

You can request your personal information in a structured, commonly used format for transfer to another service provider when technically feasible.

To exercise any of these rights, contact us using the information provided at the end of this policy. We will respond to your request within 30 days and may require verification of your identity before processing certain requests.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and organizational measures designed to safeguard your data.

Technical Safeguards: We use industry-standard encryption for data transmission and storage, secure servers with regular security updates, access controls limiting who can view your information, and regular security audits and vulnerability assessments.

Organizational Measures: Our staff receives regular privacy and security training, we maintain strict access policies ensuring employees only access information necessary for their roles, and we have incident response procedures for potential security breaches.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to using reasonable measures to protect your information and will notify you of any breaches as required by law.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, and resolve disputes. Our retention periods vary based on the type of information and your relationship with us.

Active course participants: Information retained during enrollment and for 2 years after course completion
Marketing communications: Until you withdraw consent or 3 years from last interaction
Financial records: 7 years as required by Canadian tax and business regulations
Website analytics: Aggregated data retained for 2 years, individual tracking data for 14 months

When information is no longer needed, we securely delete or anonymize it using industry-standard data destruction methods. You may request early deletion of your information, though we may need to retain certain records for legal compliance.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site usage, and provide personalized content. Cookies are small text files stored on your device that help us understand how you interact with our website.

Essential cookies: Required for basic website functionality and security
Performance cookies: Help us analyze website usage and improve user experience
Functionality cookies: Remember your preferences and settings
Marketing cookies: Used to deliver relevant advertisements (with your consent)

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality and your user experience. We respect your choices regarding cookie usage and provide clear options for managing your preferences.

International Data Transfers

While we primarily store and process your information within Canada, some of our service providers may be located in other countries, including the United States. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your information.

All international transfers occur only with service providers who demonstrate adequate privacy protections through contractual agreements, certification programs, or other recognized safeguards that meet Canadian privacy standards.

We regularly review our international service providers to ensure continued compliance with privacy protection requirements and may relocate data processing to maintain the highest privacy standards.

Children's Privacy

Our educational services are designed for adult learners and we do not knowingly collect personal information from individuals under 18 years of age. If we discover that we have collected information from someone under 18, we will delete that information promptly.

If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately so we can address the situation appropriately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, legal requirements, or other factors. We will notify you of significant changes through email or prominent notices on our website.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise your privacy rights, or need to report a privacy concern, please contact us:

Address: 31 Spencer St, Red Deer, AB T4N 0B3, Canada

Phone: +1 780-452-6651

Email: info@osphyrianox.com

We are committed to addressing your privacy concerns promptly and thoroughly.